How to use the Enquiries
Manage enquiries from quote links and manual walk-ins.
Time
4 min read
Steps
5 actions
Level
Beginner
For
Sales coordinator
What you'll achieve
Enquiries are triaged with status, notes, and follow-ups — nothing falls through.
Before you start
- →At least one shared quote link
Step-by-step instructions
- 1
- 2
Review new enquiries
Each row shows client name, tour, time waiting, and preferred dates. New items highlight for quick response.
- 3
Update status
Move enquiries through New → Contacted → Quoted → Booked → Lost. Add notes for your team.
- 4
WhatsApp or call
Use WhatsApp shortcut on an enquiry row or copy the quote link again from the package Share step.
- 5
Filter by tour
Use tour filter in URL or package Share panel link to focus on one departure’s open enquiries.
Continue learning
- Sales & quotesBeginner
How to share client quotes
Email, SMS, WhatsApp, copy link, and PDF — before you publish.
5 min · 5 stepsRead guide → - BillingIntermediate
How to publish a departure
Go live, billing, and what happens for travelers.
5 min · 5 stepsRead guide → - Sales & quotesBeginner
How to use Anvi — Tripitour AI
Ask in plain language, review what Anvi drafts, approve it — and keep an eye on AI credits.
4 min · 5 stepsRead guide →
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